1. Introduction

At Dexr, we highly value your privacy and are dedicated to safeguarding your personal information. This Privacy Statement Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, products, or services. We are committed to complying with applicable data protection laws and ensuring transparency in our data practices. By accessing or using Dexr's offerings, you consent to the practices described in this policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, postal address, and other contact details. Some of this information may be mandatory for you to access certain features of our products and services.

2.2. Payment Information

To process payments, we may collect payment-related information, including credit card details, billing address, and transaction history.

2.3. Usage Information

We gather information about your interactions with Dexr, including your IP address, device type, browser, operating system, and usage patterns. This helps us improve our services and customize your experience.

2.4. Cookies and Tracking Technologies

Dexr uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

2.5. Educational Data

For our educational products and services, we may collect educational data, including student/trainee names, educational/training institution details, course/training progress, assignments, and assessments. This data is used to provide educational services and track performance.

3. How We Use Your Information

We use your information for the following purposes:

3.1. Providing Services

To deliver the products and services you request, manage your accounts, and provide customer support.

3.2. Improving Services

To analyze usage patterns, troubleshoot issues, develop new features, and enhance our offerings. Rest assured that data is used solely for these purposes unless explicitly stated otherwise.

3.3. Communication

To send you updates, promotions, important notices, and respond to your inquiries. You have the option to opt-out of marketing communications.

3.4. Legal Compliance

To comply with legal obligations, resolve disputes, and enforce our terms and policies.

3.5. Educational Analytics

We may use educational data to provide personalized learning experiences, analyze student/trainee performance, and improve educational/training content.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

4.1. Service Providers

Trusted third-party service providers who assist us in delivering our services, including hosting, payment processing, and marketing. These providers are contractually obligated to maintain data confidentiality and comply with data protection regulations.

4.2. Legal Authorities

When required by law or to protect our rights, property, or safety.

4.3. Educational/Training Institutions

We may share educational/training data with educational/training institutions or administrators for academic purposes, including student/trainee performance tracking. Such sharing is carried out with the utmost care for data security and privacy.

5. Data Security

Dexr employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we take these precautions seriously, please be aware that no data transmission or storage method is 100% secure. We also encourage you to take precautions to protect your information, such as using strong passwords and keeping them confidential.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1. Access

Request access to the personal data we hold about you.

6.2. Correction

Ask us to correct any inaccuracies in your data.

6.3. Deletion

Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

6.4. Data Portability

Receive your data in a structured, machine-readable format.

6.5. Opt-Out

You can opt-out of marketing communications at any time using the provided unsubscribe link. To exercise these rights or make related inquiries, please contact us at info@dexr.eu.

7. Children's Privacy

Dexr's services are not intended for individuals under the age of 13, and we do not knowingly collect data from minors. If you are a parent or guardian and believe that your child has provided us with their information without your consent, please contact us, and we will take steps to remove that information from our systems.

8. Changes to this Policy

We may update this Privacy Statement Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the revised effective date. We may also notify you of significant updates via email or other means.

9. Contact Us

If you have any questions, concerns, or requests regarding our privacy practices, please contact us at: Email: info@dexr.eu